Samsung : RFG237AARS 23 cu. ft. Counter-Depth French Door Refrigerator - Real Stainless Buyer Reviews

We looked-for a cabinet depth refrigerator with ice and water through the door, if at all possible a french door model. Samsung makes the chief for this price. Electrolux has some but they are much pricier and do not have the rep for reliability. We bought ours locally from an apparatus dealer during Columbus day weekend. Just had it delivered January 5th. We got it before than looked-for for the price and the dealer had no conundrum land it for us.Since plugging it in it has worked lacking fault. Keeps the freezer and refrigerator temps where set. Water out the door is cold and has a good taste due to the filter. Makes a lot of ice. No conundrum in that watch. Runs almost lacking a sound. the stainless front panel is great.We moved down in size from a Kitchen Aid 27 cubit foot side by side so there were some adjustments. On the cabinet depth models that are 36" wide you don't get as much door storage space as you would like but that is not a fault of the apparatus. Just a fact.A touch you need to planning-out.Update 7/21/2012:After a year and a half still effective lacking fault. So quiet I don;t even know it's in succession. For just the two of us it is a exact size. If you have a larger family tree a neutralize depth may not be large enough. Keeps the temps just right. Can't say enough about how good this apparatus has been.Update 11/06/2013:3 years in and still effective lacking fault.
- JohnnyL "A Great Guy"

Purchased this refrigerator aproximately three months ago. The refrigerator was installed into a custom calculated cabinet particularly for this develop. At the time of installation the french doors would not align by the book and the compressor was exceedingly loud. I contacted Samsung who genteel a benefit call. The benefit technician may maybe not align the doors in view of the fact that the full refrigerator peripheral was mis-manufactured. The technician took cinema and measurements and sent them back to Samsung.to make lawful his observations. Samsung's rejoinder was to announce my warranty improper, turn down to fix the refrigerator and accurate off any additional interaction. The closing terms from the the superintendent in Executive Consumer Relations was that she was the closing say, the essential potential and that here is no additional way out surrounded by Samsung. Needless to say I am headed to set off.Pros - It does make cold air and have sweet blue illumination.Cons - Non-extant consumer benefit Exceptionally loud when ice drops into the hold area from the icemaker Interior configuration limits the amount of bits and pieces that can be basically positioned into and accessed Compressor exceptionally loud (at nominal amount on mine)
- consumed

We purchased this product in September 2012. The unit is noisy, and the cooling is uneven right through the refrigerator. There's intermittent frost on the freezer drawers. Several items have been frozen while on the refrigerator shelves, even if we augmented the cooling love to 40. After over 1/2 hour on the phone with customer benefit, I was advised to keep all my food in liquids on the door and all perishables in the vegetable drawer. An unreasonable authorize given the size of the unit and the fact that many chilled items such as leftovers have liquid in them. The rep became snippy and asked what I would like her to do. Told her I'd like a refund. I was referred to "executive customer benefit" who said no. When I asked what they could do, they existing to have someone call to make an appointment. A additional rep called, said here's your appointment from 1-5 the later day. I was not void and the rep said I needed to call back to reschedule. He could not do so.HORRIBLE SERVICE WITH AN ATTITUDE; INFERIOR PRODUCT. Will never buy a additional Samsung product again.
- Nitnee

...since this replaced a 17+ year old All-function Gripping unit that didn't miss a beat since day one (and served for two more years in the garage previous to charitable up). So the bar is set high for long-term reliability: it needs to meet the "zero service calls in 17 years" standard to compete with the unit it replaced!3.5 year update: still looks and works great. No issues.Pros:-Advent: sleek stainless front (non-attractive...this will cut down on some of our visual kitchen clutter!) and grey sides. The stainless will show fingerprints, so be aware if kids are habitual users.-French (dual) door refrigerator area. Doors can be opened unconnectedly if you know what side your stuff is on.-Two yield drawers with non-centrally flexible damp reins.-Full width "cold-room drawer" with unconnectedly flexible love power. Accommodates a deli tray, a pizza box (a Domino's large box fits straightforwardly) or no matter what.-Left door peripheral has an ice maker (cubed or crushed) and frozen water point.-Quiet surgical course of action.-Easy to use LED power panel for ice, water and love options; also provides notification of water filter reputation.-Good number (23 cubic feet) in a smaller "neutralize depth" trace (even if it still extends approximately 3" additional than our the edge of our counters).Cons:Delight note that these aren't inherently issues with *this* refrigerator, but things to planning-out if your kitchen is smaller or house is older.-Water line door. Our old refrigerator did not have an ice maker, so the ease (or *not*) of in succession a water line to it was not an issue. It became one when it came time to arrange the kitchen for the arrival of this unit. Our cabinetry did not allow easy door from the kitchen sink give, and door in the basement was top bolt from the blue by finishing work concluded numerous years ago. If you don't already have an customary link with a dependable plumber: you'll want to get one! You'll also want to add a touch extra to your budget if yours is going to positioned where there isn't already a water line.-Height: even if this is "neutralize depth", it is a very tall apparatus. It's 67 7/8" by and large (for the hinge enclosures) and 69 1/8" from the hinge enclosures to the rear of the apparatus. This did NOT grant clearance under our void cabinets, so the installer had to take out the cabinet and trim the underneath. As with our old refrigerator, the two-door cabinet frankly overhead is in effect lost for use. In addition, the hinge enclosures on this hold out more than six inches back...even even if there is clearance under the cabinet, there is not enough room for the cabinet doors to clear the hinges. Similarly, between the extend beyond of the cabinet and the boundary of the hinge enclosures: forget about putting no matter what thing on top of this refrigerator if its under a cabinet. We made our purchase from a local apparatus store. They were happy to take out, trim and reinstall the cabinet. They were also happy to take a break check for this service. Again: not a conundrum with the refrigerator, but a implication for your upgrade schooling...and your budget.-Water filters: Samsung replacement water filters are rated for about 300 gallons or six months of service. At almost $30 respectively, you'll be costs an bonus $60/year for consumables (in addition to the energy costs).-Energy: this refrigerator ranks at the upper range of ENERGY STAR ratings for akin sized units: electricity estimates for this unit are 537 KHW/year in a class of refrigerators that consume from 457 to 539 KHW. While it comes at at 20% under the Energy Star standard (673 KHW), I'd suggest that any long term savings from its Energy Star official recollection will liable be offset by the cost of water filter replacement. This also is not a preside over complaint about the refrigerator, but a touch to plan for in its ownership life cycle.Nice looking, full featured...high and mighty it works lacking harms over the long haul, a nice piece of work from Samsung.
- 35-year Technology Consumer "8-tracks to 802.11"

One of the worst decisions always we made. We bout a French Samsung refrigerator in this vicinity three being ago. Including two months the ice maker ruined an I called the Samsung help outline. they did not have the part in have a supply of, it took a while cultivate a contractor came including the ill-treat part. He ordered a new part ended again. Including a month he came in trade including the aptly part,but he couldn't bed in it, so I took the part and installed it for myself. But including the intention of was not the end of the report. Including a time the soubriquet of the freezer ruined. I called the Samsung help and hey didn't know flush what is the part number, so we gone including the intention of as it was. Then the prose to the gone feature and aptly feature of the panel disappeared, so we couldn't say which pin is for what. Yesterday the ice maker ruined ended again and finally we decided to by a new refrigerator just including three being. I fervently urge DON'T BUY ANY SAMSUNG APPLIANCES.
- Asghar

We purchased a Samsung RFG237AARS refrigerator on December 31, 2011. We were incredibly happy with our new fridge for a while, but we now have a serious problem with our fridge that poses a health risk to our family, including our 4 month old baby, Benjamin. The refrigerator and freezer will stop cooling, but the digital display on the front of the unit will still display the correct "cool" temperatures. The only way to know that the refrigerator and freezer are no longer working is by realizing that all our food has warmed or defrosted. We have just bought alarmed thermometers as well, but don't view this as a permanent key. This has happened to us four era since December 12, 2012, and is unacceptable for what is supposed to be a top of the line appliance from Samsung.This fridge poses a health risk to our family. Our baby is now 4 months old and is exclusively breastfed. He spent a week in the hospital when he was just over a month old and is still on two medications that need to be kept refrigerated. Since one of his medications needs to be mixed with breast milk to administer it, Kim has been pumping milk and stocking up in both the refrigerator and freezer for months. According to the CDC, breast milk cannot be thawed and re-cooled and we had to discard over two months' worth of breast milk that we had stored in order to keep our baby healthy.The first time our refrigerator stopped working, we contacted customer service at 1-800-Samsung to troubleshoot our warm freezer and refrigerator. On December 12, 2012 at 6:02pm, Kim called and spoke to customer service. The representative asked if we had just lost power, which we knew we had since we had to reset the clocks the day before. The customer service representative told us that when we lose power to our house, the unit does not reset itself correctly and we just needed to unplug it for a few seconds and it would correct itself. Since the unit is pushed up against the wall, she suggested that I flip the breaker to the refrigerator instead. I flipped the breaker, left it off for 10 seconds and then turned it back on. When the refrigerator restarted, the warmth display now showed the accurate temperatures, showing that our refrigerator and freezer were, in fact, very warm. The customer service agent said that this was a renowned issue and that there was no key, however we should unplug the fridge to reset it each time the power goes out. We threw away all of our food in both the fridge and freezer that had gone bad.This has now happened to us three more era since that date. The next two era we had to throw away all of the food in our fridge and freezer. The third time this happened, February 22, 2013 we had to throw away over $100 worth of groceries we had purchased only two days earlier along with a large amount of breast milk that Kim had been pumping for our baby. This prompted us to contact customer service again on February 24th. We spoke to a supervisor and were told that they've never heard of this occurring before and that they wouldn't be able to cover this problem. They said that they may possibly send a service repair person to our house for $90, but that there was no "fix" for the problem.On February 26, 2013 we contacted Executive Customer Service at Samsung via email with a letter very akin to this one. We have yet to hear anything back. Since this date we have bought wireless alarming thermometers for both our refrigerator and freezer. On March 3, 2013 our thermometer alarms alerted us to a warming refrigerator and freezer, even if there was no evidence of a power outage in our house. We were able to reset the refrigerator and when it restarted, the digital display confirmed that both the freezer and refrigerator were warming. Since we had arrived home in time to hear the alarms and reset the unit we were able to save most of our food from defrosting. While the thermometers are working to make this temporarily manageable for us, this is not a permanent key for our refrigerator.We have been unsuccessful with many attempts to solve this problem with Samsung customer service and are now looking to alert consumers to the problems that this Samsung refrigerator poses and the lack of customer service available at Samsung. As new parents, the health and safety of our family is the most important thing to us. As we continue to bring our baby to multiple doctor and hospital visits, we want to make sure that everyone is aware of the the makings danger of this refrigerator.
- K277

We bought this fridge in Development 2010. I did an giant amount of investigate before to deciding on this model, went and looked at the floor models in sphere stores, and unbendable on this lone since it's chic, counterdepth, and had skilled reviews. It has worked lacking a conundrum since installation. We bought it on outline pro the most excellent fee we may maybe discover (in this vicinity $1800 counting shipping and handling and tariff). No harms including the top (even if better jugs don't all set), and it can call quite a allocation of material of all shapes and sizes. In the excitement of the summer, it doesn't get on to ample hoarfrost, so I just yield made known and freeze hoarfrost as I dredge up to be inflicted including approximately on hand pro exalted pitchers of refrigerated fill up. Extremely fortunate including it.Bring up to date December 2011Well, we've had the fridge pro 21 months currently. We place of safeguard't had any issues including it at all. All bits and bobs are still functioning, not anything is broken.My release moan would be including the intention of it's not configured pro a generous digit of tall bits and pieces (milk jugs and including the intention of). I be inflicted including to step a release just any equipment almost to ordinarily get on to a pizza amount in - save pro it does all set in! Still extremely fortunate including itUpdate MArch 2013Still facility, not anything ill-treat, not anything broken. No issues, no repairs. Had pro three being currently.
- V. Chapin "ButterflyLady"

When I got the fridge the set alight on the inside did not work, they did repair it. Then the slide out tray keeps popping out of line, they came to repair it, it still pops out of line. After you get water from the dispenser in continues to drips for minutes after and by the end of the day, the tray is full and a mess. For this price, I expected a perfect fridge.
- chad rochester

I bought a Samsung refrigerator and the freezer lobby ruined surrounded by two weeks. We opened the lobby no extra than 5 era. Consumer benefit is the worst I be inflicted with always experienced person. We bought a wrap of four Samsung appliances and two of the four did not bring about.
- JK

We bought this Samsung refrigerator a few being ago due to its kind facial appearance and top. In check over of the fact with the intention of at that calculate it leaked and ruined our hardwood floors, the ice maker is not effective properly and ice is forming in the in trade causing the cooling fan to get on to noises. My dad bought the constant fridge and their ice maker quit effective. Wow. No extra Samsung for us.
- tim epperheimer

Samsung : RFG237AARS 23 cu. ft. Counter-Depth French Door Refrigerator - Real Stainless

This refrigerator has one of the largest storage capacities in the counter-depth French Door category under 70 tall Easily fit your have fun platters drinks and leftovers and access them quickly Keep your food fresh longer including our innovative Twin Cooli...