Fridge facility splendid, but I establish out that you can curve it off with your belly (Im 190 @ 6 feet) as reaching for things you force house on top of the fridge.The buttons on the ice/fill up top can curve your condenser off, as pushed at the constant calculate, background your temps to 0Fc. As that happens your fridge doesn't bring about and stops producing coolness.Fortunate I noticed this previous to all my provisions went bad. I called the 800 service number and it was at once and told me the buttons to get behind to fix this. My temps went up 10 degrees previous to I flat it in check over of the fact that here is no bring up of this in the product literature.
- Errol C Cummings
I have owned this refrigerator for nearly a time. It is very quiet and it has lots of freezer storage space. However it has one problem that drives me up the roadblock. The ice dispenser plugs up about every three weeks and I have to take the ice bucket out and clean out the ice clog in the bucket and the dispenser chute with warm water.At this time is the scenario that always occurs. I have the freezer temperature set at -2DEGF. Mostly I leave the dispenser switch on "water". I switch it to "cubes" or "crush" when I want ice. After a numerous days I initiation getting a combination of crushed ice and ice cubes when I ask for cubes. After numerous more days I can only get crushed ice even though I have the setting on "cubes". After numerous more days, It just grinds away with nothing coming out.At this time is what I have to do to get Ice cubes. I open the freezer door and remove the ice bucket. Then I dump the ice from the bucket. I then run warm water through the extraction chamber to clean out the ice clog. The cubes/crushed ice has formed a clog. Then I have to pour warm water though the dispenser chute in the door. Yes, it is usually partially clogged too but the main clog is always in the ice bucket. After cleaning out the clogs, I put the ice bucket back in the freezer door and I am good to go for two or three weeks.This problem started as soon as I got the refrigerator. I called Samsung and they sent me a new ice bucket. I thought my problem was solved. But it made no difference. The same problem occurred. I swapped the ice buckets a couple of times just to be sure. The problem was the same for both ice buckets.I lived with the problem for a couple more months before I called Samsung and asked them to send a repairman. The repairman came a couple of days later. It was plugged when he got there. He cleaned it out just as I had. He said this was just something I had to live with and I must switch the setting to "cubes" after each time I asked for crushed ice and dump a few ice cubes. It seems likes the crushed ice is partially melting and then refreezing.Incidentally, I wrote a version of this review about four months ago and sent it to Amazon. I got an email from Amazon adage someone read it and it was helpful. That review has mysteriously disappeared so I'm writing it again. I think the problem I am having is a design flaw. Samsung must modify the Ice Bucket. I bought this refrigerator based on the Consumer Reports review and rating.They probably only tested it for numerous days.
- Frederick
On the surface, this is a great refrigerator. It's pretty, it's VERY calm down, it's energy efficient and the icemaker fits nicely in the door giving you extra useful space in the freezer.Unfortunately, even with the pricetag it's of VERY following-rank quality (and I've seen extra of the insides of this fridge than I've ever sought after to). The icemaker broke just before the 2-year mark (in this area $80 to buy a new one and bed in it yourself, although supplies be inflicted with trouble maintenance them in stock they fracture so at approximately calculate ago) and not long after I got with the intention of done, the fridge starts making ugly noises, and at that calculate gets lukewarm, above 55 degrees (freezer is subdue ice cold). I took the refrigerator cooling element apart and indifferent HUGE chunks of ice to get it going again, but the refrigerator seems to be permanently messed up now (run of the mill problem if you Google "samsung refrigerator not staying cold") and it won't get not extra than in this area 44 degrees in the fridge.I'm abandoning this $1200 piece of a waste of time items after barely 2 being of benefit and buying a refrigerator from a reputable strain. I can't see costs a further dime on it since research (and confidential experience) seems to show with the intention of if I pay to fix it, it will doubtless just fracture again down the outline.Oh, by the way it's not just me, a class proceedings lawsuit was filed hostile to Samsung in this area just so this sort of problem across a total outline of their refrigerators:[...]It's subdue ongoing.
- AngryDan
We have this fridge and it's been stellar! Not a single conundrum. Ice maker is fully in the lobby so takes up no opportunity on the shelves, and it's SO quiet. Looks shiny, holds a lot, straightforward to sterile. Sorry the additional reviewer had a bad encounter; we have been quite detective novel with ours.
- April I. Bower "Canario"
I just want all to know who is refrigerator shopping our story of woe. We purchased a Samsung 26" side-by-side refrigerator. It was delivered, plugged in and good to go. It never came down to love. The led conception on the exterior front showed the love reducing, but the interior never got any cooler than ambient room love. We called the peddler, Appeasing Kitchen and Home, and they were great about arranging a pick up and style of language. We lost all of the fresh and frozen food. Refrigerator 2 was delivered, plugged in and came down to temperture in about 4 hours. I to the top it with fresh and frozen substitution food. It quit after 6 hours. We again lost all of the food. We called the peddler and they agreed to a great deal on a uncommon brand. Now we had to deal with Samsung CS. What a frustrating and atrophied task that was. After 5 phone calls, 3 emails, and 2 faxes (we bent a lost food list) they everlastingly well-informed us that the warranty did not cover food loss due to manufactured goods obstruction. Also, you will talk to a uncommon self each time you have supporter. This means you have to repeat the story each time. We even went owing to the Facebook help page tiresome to get shared media on our side. Yes, they responded immediately, but promptly went to emails to take the converstation out of the broadcast eye. Why not just tell us up front? As a substitution for we jumped owing to all of their hoops and still came up empty handed. The food loss totaled $146.00 and their consumer benefit encounter was not consumer benefit. No Samsung harvest in this house ever again. They could have very basically made me a brand liberal, as a substitution for I am retelling this story in as many seats as doable.
- Cookie "Cookie"
Loved it at first, but now waiting for non-quantifiable timeline from Samsung Help...Bought Refrigerator on Experienced person's Day Deal at community big box pile, was delivered a caution of weeks before long (week of Prayer). Near 7 months before long, we be inflicted including had no refrigerator/freezer cooling for a week on our RS265TDRS/XAA feature-by-feature refrigerator/freezer. Community benefit tech first diagnosed evaporative cooler as bunged up as freezer abandon. Including refrigerator abandon 1 night before long, following diagnosis was including the intention of approximately rank of "cap outline" is pinched and cinema should be sent for Samsung to set up if a substitution is right. Even as community field benefit quotation marks ~1 week, 1-800-SAMSUNG may maybe not caution us what timeframe we are looking at nor may maybe 1-800-SAMSUNG impart including us any of the fair points of the help ticket for their domestic department to assess.Including costs $2500 on a suite of 4 Samsung kitchen appliances, our extremely first feature and benefit encounter seems sub-par. We were cast iron by the peddler including the intention of Samsung had superb benefit as we were deciding linking Samsung and a additional foremost US peddler's appliances.We now be inflicted including no refrigerator or freezer, be inflicted including at sea in this vicinity $500-$1000 value of provisions due to the failure of use of this manufactured goods as water supply as the bonus deprivation of now having to discover every following methods of obtaining provisions on a daily foothold (i.e. intake out).We are now "in tension" the substitution is ordinary quickly, but soothe be inflicted including no timeline. Only a modest extra frustrating for this foremost apparatus as different to having a less important, a cut-rate amount of old apparatus such as a tv or touchtone phone logic go out...
- stevey
I be fond of this refrigerator for numerous reasons. It has plenty of interval, the entrance cubbies and shelves are modifiable and the 3 drawers are open. Samsung so far has had splendid consumer service and replaced a separated entrance facing promptly and for free (in the at the initiation year). The mind I yield this product one star is in check over of the fact that the unenthusiastic far outweighs the clear. The ice maker/top is extremely frustrating. As we have guests we have to go buy ice in check over of the fact that it doesn't get on to sufficient ice. That's really grating. But the worst part is that is constantly shoots ice all around your glass as as long as it. Flush the largest cups can't bump it all. This leads to wet floors and slippery tile. I asked the repairman from Samsung about it and he unwritten that is one of the biggest complaints on it. So flush with it's skilled qualities, it's bad ones get on to my husband and I discontent export this fridge and frustrated we have invested so greatly cash in an apparatus that makes me aspire to cuss at it.
- Kt "kttemp"
I cant display whether this fridge is worth buying in the long run but having owned it currently for a couple of months I think its a extremely nice fridge with great features for the money. Got cold extremely fast when first plugged in (a few hours single) and has so far been problem free.I have read complaints of the led lighting not being bright enough but I think its just fine. Plenty of room for storage, it has solved all the problems I had with my old fridge.Extremely happy with the purchase.Update: a few months in single and the ice maker is currently being temperamental about dispensing crushed ice. Second samsung product I have had to have service on so soon after purchase, not good...2nd update: turns made known the problem was negligible, ice caught in the crusher froze, defrayal it fixed the problem (but not before a repairman came made known to point this made known). So upping my review back to 5. Fridge subdue great!
- M. Potter
This refrigerator looks really cool, has all sorts of sensors and additional electronics, and that may be everywhere the vex fabrication. From the admittance, was not fortunate with the unenthusiastic fill up from top (blue-collar says if you don't be fond of it, add ice, no kidding). At 11 months the refrigerator do fleeting bring about rose to 56 degrees and hung here. Electrician replaced pad panel (this refrigerator has a pad), and that solved the conundrum for one extra month. Constant business happened, and this calculate we cultured that the welding on the freon tank was bad, so here was a slow leak that may maybe not be repaired. The repairman unwritten this is a classic come forth with loads of Samsung refrigerators these income. Water supply, its been nearly two weeks of hanging on consumer help affect at Samsung, but we everlastingly have a certificate to exchange the refrigerator (the freon element, thankfully, carries a 5-year warranty). Will not always buy a Samsung product of any kind ended again, but at that calculate, I'm scratchy.
- AT4all "AT4all"
I've had the fridge for ended 7 months, replacing a 12 time old Kenmore. The at the initiation Samsung delivered was a lemon (ice maker and condenser malfunction). Returned.So, let's initiation early the top not effective.1. The peripheral has skilled, sterile affect, including hinges obscure in the rear the lobby form.2. Handles are reliable and doors are basically opened and clogged.3. The ice and fill up functions are consolidated. You must excellent ice or fill up and depress a handle yield out. This is one of the foremost top flaws of this refrigerator: the ice evenly comes out all at approximately calculate ago, evenly spilling ended to the baffle not extra than; ice is of indigent feature, evenly appearance out including chips, and melts promptly; fill up is not adequately cooled-- no cooler than being compensated early sink faucet. I greatly extremely Kenmore's dual top,ice mass and feature, and fill up love.4. Icemaker is SLOW. We be inflicted including to buy or get on to bonus ice flush for tiny gatherings and, be fond of loads of brands, the icemaker is loud. Even if, having it on the lobby vs. mounted in the freezer screened-off area has agreed us a modest extra storage space interval.5. Love delivery is flush right through and bits and pieces to the rear do not freeze up as including our old Kenmore.6. A run of the mill gripe is here is top bolt from the blue ridge adjustability. Even if approximately of the shelves are retractable for easier lobby.7. Energy savings be inflicted including been best than our old Kenmore, but everyday.8. The compressor is positively calm down.9. My encounter including Samsung consumer benefit was indigent.Overall, even as I'm disappointed in the normal of the icemaker, fill up, and ridge flexibility, the element has performed water supply ample, yet including no notable qualities.
- James J. Lutz "roguespeare"
Samsung RS265TD 26 Cubic Foot Side by Side Energy Star Refrigerator with External Water and Ice, Real Stainless
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