Purchased in June of 2011. In July 2012 water began to assemble surrounded by and underneath the bins, and to freeze. Provisions in the bins also froze. Then the fans began to make noises. Then ice appeared on the in trade wall (surrounded by). Fans perfectly stopped. So greatly for "twin cooling".The single way to keep provisions cold was to house it hostile to in trade wall but with the intention of also froze the section nearer the wall. I unplugged it and it took all weekend to melt the ice on the in trade wall. Put all in trade in, ongoing it up, and it worked authorize ended again...for about five weeks as all the same equipment happened. Meanwhile, the ice apparatus had broken in the freezer. I had hoped with the intention of end not effective the ref. to defrost it force get it going ended again. But it is still not effective properly....now and again it makes ice, each few weeks maybe. Then it stops. In cooperation a ref. and ice maker must to last extra than 13 months, regardless of what a warranty states. I have contacted Samsung customer service and so far have gotten inane responses with the intention of essentially are apologies with the intention of I do not "be fond of" something about my ref. I have lost a lot of calculate manufacture with this defective cut and also lost a lot of provisions. I can single shop for a fewthings at a calculate. I am asking Samsung to exchange this defective ref. with a new one or repair it and any way at no deprivation to me. I will report on what they do or do not do. If they do not come across this reasonable ask for I will never buy a Samsung manufactured goods ended again and will caution all I admit about my encounter, at each opportunity, for the rest of my go. In fact, I met an acquaintance today at the Sears appliance section looking for a ref. and I told him what happened.**** Bring up to date **** May 27, 2013Upgrade from 1 Star to 3 StarsThis past Monday, the Samsung repair person came, saw with the intention of whatI had reported was real, and said he had to order parts and wouldreturn. This was with having got at the start a verbal then emailed promisethat Samsung would repair my Ref. even though it was out of warrantyby about 8 months. The customer service people were very professionaland I single had to yield reasons for the hardship I had veteran and to ask themif they would please repair it for them to volunteer to do so, free of payment.In check over of the fact with the intention of of this, I add one Star. The repair man came in trade on Friday but was very late...it caused me tohave to pick up my son ahead of schedule from teach to ensemble his schedule. On the additional hand,he did come and he was very professional and did what had to be through tomake the Ref and Icemaker work ended again. Now all is effective perfectly.So the repairman earned a Star as well, bringing the total to 3 Stars. So if the Ref goes on effective well for at smallest amount five years, I will feelI got my monies' worth. As it facility well, this is a very kind Ref., but itwas a lot of vex and of way I would very have no problems, so Icannot yield it extra than 3 Stars. I believe section of the conundrum was this was a new top, so in possibility Iwould reflect twice about export a newly calculated apparatus of any kind or strain,but I was treated fairly by Samsung under the circumstances; with the intention of is to theircredit.Rachel
- Chef Rachel
I bought a Samsung refrigerator and the freezer door ruined within two weeks. We opened the door no more than 5 era. Customer benefit is the most terrible I have ever experienced person. We bought a wrap of four Samsung appliances and two of the four did not work.
- JK
I have had my fridge for over 2 being, no issues at all.It is easy to sterile, lots of interval.The only business that bugs me a bit is the underneath freezer drawers, you have to tug on them a bit, and say you are compelling a upset like an ice cream pail or bowl out, you have to very near take the drawer off its tracks.Splendid manufactured goods, looks very nice and shiny in your kitchen.
- eva "eva"
These are pricey appliances. As such they should continue longer than 3 being previous to the freezer stops freezing and all your frozen bits and pieces melt. Samsung release gives a 1-time warranty. My family ranking and I be inflicted including had refrigerators for loads of decades and by no means be inflicted including we had one including the intention of bunged effective including release three being. Refrigerators are not new equipment, they be inflicted including been almost for a lingering calculate. Manufacturers should be competent to get on to one including the intention of lasts longer than three being previous to needing $300-$500 in repairs, but evidently Samsung can't.I bought Samsung in check over of the fact including the intention of I thought they were feature. Was I always wrong!So what now... I be inflicted including to pay out for a benefit encourage only to get a effective refrigerator as I compensated $1,000 for it only three being ago. By no means ended again. By no means Samsung ended again.UPDATE: Including unplugging the refrigerator for a caution of income I plugged it in trade in and it is now effective ended again. I can release guess including the intention of approximately valve or outline froze internally and caused it to fail. But I be inflicted including no belief in it now in check over of the fact including the intention of all my provisions was ruined all owing to the first obstruction as the freezer timer touchtone phone logic by no means went off and the love panel everlastingly indicated including the intention of equipment were kind and coolness. It seems a foremost top flaw including the intention of as the freezer fails the love scan-out continues to scan 2F as it is actually 45F surrounded by. Will it fail ended again if I restock it? Who knows. In check over of the fact including the intention of it started effective ended again I will upgrade my rating of this pricey apparatus to two stars extremely than the first one star. But I soothe won't buy a additional Samsung.
- JC Reaves
Our mix long years ago was construction in the refrigerator. I have had harms consequence one that fit and this fits my space!! This frig with the freezer has less space than my last but is travelable. And I love having the freezer space. The door space is great also. I hope I never have to exchange it. Amazon's price and fast style of language was 5 star also.
- PMS
We recently remodeled our tiny eat-in kitchen. I top out this develop in check over of the fact including the intention of it fits into a 33 creep notch. Also, deactivate deepness is kind in check over of the fact including the intention of equipment don't get at sea way in in trade so straightforward.This element has a swing commence freezer lobby, but they also get on to it in a influence out drawer style freeze, the RB197 develop. My attitude is the influence out drawer is OK on deeper units, but doesn't commence far enough on the deactivate deepness. Go including the swing style lobby on the RB195 if vacant deactivate deepness.We be inflicted including ours boxed in sweet forceful linking a cold-opportunity and tall end panel. Definitely not assembly Samsung's in commission clearance eyeglasses, but I vented the roadblock in the rear the fridge into the tomb stairs.Including in this vicinity 3 months I can say we are extremely fortunate including this fridge. It doesn't run greatly and is extremely practically as it does.
- D. Golde "goldfinger"
Epistle to Consumer Intelligence:I bought this SAMSUNG RF266ABRS fridge since it was not compulsory by Consumer Intelligence in Distinguished 2009. This fridge - and additional SAMSUNG fridges - must be full bitter the not compulsory catalog since here is an inherent design defect including the intention of causes hoarfrost boost on the evaporator coils.At the initiation here is a rattling blast as the addict hits the hoarfrost boost.[...]At that calculate the blast stops as the hoarfrost absolutely blocks the addict save pro at that calculate here is no more cooling experience.[...]Here is even a class proceedings complaint against SAMSUNG fridges:[...]Please peek into this Samsung hoarfrost boost conundrum. The Samsung fridges must definitively not be on the not compulsory catalog save pro deposit on the "do not approve of" catalog. The hoarfrost boost come forth occurs in this vicinity 1 time including hold. SAMSUNG is not acknowledging the conundrum and does not aid its customers.Epistle to SAMSUNG:I am relentlessly unsatisfied on how SAMSUNG handled the warranty plan including my SAMSUNG Fridge French Lobby Model RF266ABRS. This fridge was defective early Time 1 and was not repaired appropriately the 1st calculate. All was owing to on the 1st benefit stay was to melt made known the evaporator - not fitting the conundrum itself.Of road, the conundrum reoccurred 1 time before long and each time including including the intention of. Since the technician explained the conundrum, how to decipher it and SAMSUNG consumer benefit gave me a tricky calculate since it was a release just any income ended the 1 time hold appointment, I dealt including it in person by unplugging the element and consent to it sit down unplug pro 24 hours. Not a satisfactory pledge, just a instant workaround, in anticipation of I got fed up including bringing up the rear provisions and asked pro SAMSUNG to resolve this conundrum approximately calculate ago and pro all.At the initiation this conundrum must be inflicted including been resolved the 1st stay. Secondly I cultured just early copious complaints and videos on the mess including the intention of this is a defective design in SAMSUNG fridges including the intention of causes the hoarfrost boost on the evaporator.Here is a record screening the melt made known sensor modification kit to manipulate evaporator hoarfrost boost. This is pro the SAMSUNG RSH1 fridge save pro it is the constant modification including the intention of was owing to on my fridge by the renovate technician who came to my household: [...]Loads of SAMSUNG fridges be inflicted including the constant cooling design hence allotment the constant hoarfrost boost come forth.I was exciting $104.68 to manipulate SAMSUNG confess defective design! This is outrageous and no clad companionship would budge the cost early itself to their customers . It shows utter contempt pro its confess customers, not collectively including the fiscal destruction. Sir, must I hark back you including the intention of your customers are your most important assets and must be your priority digit lone!SAMSUNG must be inflicted including owing to all in its potential to aid its loyal customers by fitting its defective fridges FREE OF CHARGE.The technician explained including the intention of he had to step the melt made known sensor dead early the evaporator in diplomacy to consent to the melt made known logic go on longer and absolutely melt made known the evaporator early any hoarfrost boost. He also deposit a wider drain clip. The grown-up clip was excessively tiny. It would get on to refrigerated up and not consent to fill up drain dead early the evaporator. Here is also a extra metal clip including the intention of attaches to the heating constituent and goes surrounded by the drain clip to excitement any hoarfrost here if looked-for so the drain cannot get on to bunged up. In addendum, a extra seal kit - deposit on the market by SAMSUNG 3 months earlier cycle - was old to seal the evaporator screened-bitter area to preclude dampness to get on to in and boost passage airflow provided by the addict.
- Bernard Lenteric
I approved a set of stainless steel Samsung appliances early Family Railroad rank. What a mix! Two of the four appliances do not bring about. The freezer lobby on the refrigerator ruined including two weeks. I woke up Sunday daylight to discover fill up all ended my kitchen baffle and the provisions in my freezer unthawed. The dishwasher doesn't sterile the dishes. My 13 time old Kenmore cleaned ten era best. It foliage provisions on all my dishes and glasses. I be inflicted including to sterile my dishes by hand and use the dishwasher as a drying rack. What in this vicinity Samsung consumer benefit, you force ask? The pledge most terrible consumer benefit I be inflicted including always dealt including early any companionship in my go. For starters, they tried to get on to an appointment including a companionship including the intention of no longer air force Samsung harvest. If I had not followed up including the benefit companionship, I would soothe be coming up for a buzz encourage. They do not pocket Samsung tickets, but Samsung competence did not grasp this. This was release my beginning including consumer benefit. Promised pause on up buzz calls early Samsung, by no means happened. I will bring to a standstill at this calculate before to this becomes a tome. I will only say including the intention of I will be lacking a freezer for at nominal amount two weeks, and it will be three weeks before to they preview at my dishwasher. My in rank, care for dead early all Samsung harvest at all deprivation, and as for Family Railroad rank, I expected extremely modest aid. In the possibility, I will yield all my affair to Lowes or Menards.
- JK
Samsung RB195AC 18 Cubic Foot Bottom Freezer Energy Star Refrigeratior with External Digital Dis, Stainless Platinum
Refrigerators
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